Pixel Perfect Studio Support Hub

At Pixel Perfect Studio, we are committed to protecting the privacy of our clients, website visitors, and individuals who use our services. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our online platform or use our services.

Information We Collect

We collect personal information that you provide to us directly when you use our online platform or services. This may include information you provide when you inquire about our services, book a session, make a purchase, or communicate with us. The types of personal information we may collect include your name, contact details (such as address and phone number), payment information, and details related to the services you request (such as wedding details, portrait session requirements, etc.).

We may also collect certain information automatically when you visit our site. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how our site is used and improve the user experience.

How We Use Your Information

We use the information we collect for various purposes: - To provide, operate, and maintain our services, including wedding photography, portrait sessions, commercial photography, event coverage, product photography, photo editing, album design, and studio rentals. - To process transactions and fulfill orders for our services. - To communicate with you, respond to your inquiries, and provide customer support. - To send you administrative information, such as confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages. - With your consent, to send you marketing communications about our services, special offers, and promotions. - To personalize your experience on our online platform. - To monitor and analyze usage and trends to improve our site and services. - To protect the security and integrity of our site and services. - To comply with legal obligations.

Legal Basis for Processing

We process your personal information based on several legal grounds: - The necessity to perform a contract with you, such as providing the photography services you have booked. - Your consent, which you can withdraw at any time. - Our legitimate business interests, such as improving our services, marketing, and preventing fraud, provided these interests are not overridden by your data protection rights. - The necessity to comply with a legal obligation.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are required to protect your information and use it only for the purposes for which it was provided. We may also disclose your information if required by law, in response to a legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including: - The right to access the personal information we hold about you. - The right to request the rectification of inaccurate or incomplete information. - The right to request the erasure of your personal information under certain conditions. - The right to request the restriction of processing of your personal information under certain conditions. - The right to object to the processing of your personal information under certain conditions. - The right to data portability, allowing you to receive your data in a structured, commonly used, machine-readable format. - The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the physical address provided below.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can typically manage your cookie preferences through your browser settings.

International Data Transfers

Your information may be stored and processed in India or any other country where Pixel Perfect Studio or its service providers maintain facilities. Data protection laws in these countries may differ from those in your country. When transferring data, we take steps to ensure your information is protected in accordance with this Privacy Policy and applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions about this Privacy Policy or our data practices, please contact us by mail at:

Pixel Perfect Studio
201 Krishna Bhavan, Linking Road, Mumbai, Maharashtra, 400050, India